Terms of Service
Effective Date: May 18, 2025
Ymbia, Inc. ("Ymbia," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, applications, and services (collectively, the "Services"). By using Ymbia, you agree to the collection and use of information as described here. If you do not agree, please do not use our Services.
Information We Collect
We collect information to provide and improve our Services, including: 1. Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when creating an account or contacting support. 2. Project Data: Information related to your building permit projects, floorplans, construction details, and compliance checks. 3. Usage Data: Log data such as IP addresses, device information, browser type, pages visited, and interaction data to help us understand how you use the Services. 4. Cookies and Tracking Technologies: We use cookies and similar technologies to personalize your experience, analyze usage, and support functionality.
How We Use Your Information
We use the information we collect for the following purposes: 1. To provide, maintain, and improve the Services. 2. To verify compliance with building codes and regulations. 3. To communicate with you, including sending updates, support messages, and legal notices. 4. To analyze usage patterns and enhance user experience. 5. To comply with legal obligations and protect our rights. 6. To prevent fraud and unauthorized access.
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with: 1. Service Providers: Trusted third parties who help us operate and improve the Services, subject to confidentiality agreements. 2. Regulatory Authorities: When required by law or to assist with permit approvals and compliance verification. 3. Legal Requirements: If compelled by law enforcement or legal process. 4. Business Transfers: In connection with mergers, acquisitions, or asset sales.
Data Security
We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information. You can also manage cookie preferences through your browser settings. For specific requests or inquiries, please contact us at support@ymbia.com.
Data Retention
We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
International Users
If you access Ymbia from outside the United States, please be aware that your information may be transferred to and processed in the United States, where our servers and operations are located.
Children's Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such data, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on our website and/or via email. Continued use of the Services after changes constitutes acceptance of the updated policy.
Contact Us
For questions or concerns about this Privacy Policy, please contact: Ymbia, Inc. Email: support@ymbia.com
